Kimberly Farr

An analysis of the bitter 2016 presidential election, told from the viewpoints of Hilary Clinton campaign insiders, reconstructs key decisions and missed opportunities cited as the cause of the election upset.

When her best friend, the sailor Henry Koskela, is falsely accused of murder, a gorilla named Sally Jones visits the run-down docks of Lisbon, embarks on a dizzying journey across the seven seas, and calls on the Maharaja of Bhapur's magnificent court--all in an attempt to clear Henry's name.

"A gifted storyteller...her characters are intelligent, brave, and witty...human and real." -Susan Isaacs, New York Times Book Review The critically acclaimed author of Good-bye and Amen, Leeway Cottage, and More Than You Know, Beth Gutcheon returns with Gossip, a sharply perceptive and emotionally resonant novel about the power of knowing things about others, the consequences of rumor, and the unexpected price of friendship. A story set among the...

Take a trip to Bird-in-Hand, Pennsylvania, where you'll meet the women of the Kauffman Amish Bakery in Lancaster County. As each woman's story unfolds, you will share in her heartaches, trials, joys, dreams … and secrets. You'll discover how the simplicity of the Amish lifestyle can clash with the "English" way of life-and the decisions and consequences that follow. Most importantly, you will be encouraged by the hope and faith of these women, and...

WINNER OF THE PULITZER PRIZE • The beloved first novel featuring Olive Kitteridge, from the #1 New York Times bestselling author of My Name is Lucy Barton and the Oprah’s Book Club pick Olive, Again

“Fiction lovers, remember this name: Olive Kitteridge. . . . You’ll never forget her.”—USA Today

“Strout animates the ordinary...

From the acclaimed author of Secrets of a Charmed Life and As Bright as Heaven comes a novel about a German American teenager whose life changes forever when her immigrant family is sent to an internment camp during World War II.
 
In 1943, Elise Sontag is a typical American teenager from Iowa—aware of the war but distanced from its reach. Then her father, a legal U.S. resident for nearly two decades, is...

A NEW YORK TIMES NOTABLE BOOK OF THE YEAR • NEW YORK TIMES BEST SELLER • From one of our most iconic and influential writers, the award-winning author of The Year of Magical Thinking: a timeless collection of mostly early pieces that reveal what would become Joan Didion's subjects, including the press, politics, California robber barons, women, and her own self-doubt.

With a forward...

No company is immune to the hazards of poor service, and while other books that concentrate on why customer service is important, Unleashing Excellence presents a structured approach for how to design a culture of service excellence within any organization. By providing practical tools that can be tailored to any company's individual needs, readers will be able to guide their teams through the process of improving the experience they provide their...