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A NEW YORK TIMES BESTSELLER
New York Times 100 Notable Books of 2019
New York Public Library Best Books of 2019
Kirkus Reviews Best Health and Science Books of 2019
Science Friday Best Books of 2019
New postscript by the author
From an award-winning journalist, an explosive narrative
...Pub. Date
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Language
English
Description
Gale Presents: Udemy is an online learning platform that provides instruction for adults who want to upskill for a new job, advance in their current profession, or deepen a personal interest. This top collection, curated from courses from Udemy.com and powered by Udemy for Business, gives users access to relevant skills training, helping them achieve success at work and in life. Before enrolling, users can review key information about a course, its...
Author
Pub. Date
2021.
Language
English
Description
"The spread of COVID-19 has brought the lives of doctors into sharper focus than ever before. We now see how the daily work of making important, even life-and-death decisions is frequently made harder. Hospitals and medical offices face budget problems, the influence of big pharmaceutical and insurance companies, as well as stress and long hours and massive amounts of bureaucracy and paperwork. And that was before the pandemic. As we engage in a public...
6) The ice cream maker: an inspiring tale about making quality the key ingredient in everything you do
Author
Pub. Date
2005
Language
English
Description
Explains why quality--as well as innovation--must become a key part of American business practice in order to achieve success in the global marketplace, using a fable about a regional ice cream company that discovers the importance of a high standard forexcellence in every aspect of corporate culture
Author
Language
English
Description
Quality is not the sole responsibility of QA. If the whole team doesn't take quality seriously, the release of new features will always be delayed or worse, buggy software gets released. I have heard many people referring to QA as just a testing entity, which possibly means QA does nothing within the agile environment other than testing. In addition, speaking of agile software development QA, some people may also think that it is just for monitoring...
Author
Language
English
Description
"There are many misconceptions about ISO standards that very often do not allow the standard to become a serious candidate for consideration, let alone for the actual implementation." In this book, Dejan Kosutic, author and experienced ISO consultant, is giving away his practical know-how on preparing for ISO 9001, ISO 14001, ISO 27001, ISO 22301, ISO 20000, ISO 22000, OHSAS 18001, ISO 13485, AS9100, and IATF 16949 implementation. No matter if you...
Author
Language
Español
Description
El mundo industrial, comercial y de servicios se ha visto envuelto en los últimos años en una alta competencia que obliga a todas las organizaciones a luchar por ocupar un lugar preponderante en las preferencias del cliente, el cual se refleja en sus ventas y utilidades. Uno de los aspectos que ha impulsado esa competencia es el fenómeno de la globalización, el cual ha inducido a las empresas a implementar formas más eficientes y eficaces de...
Author
Language
English
Description
Let's be realistic, it is human to make mistakes, so it's impossible to have a system with no errors; it is, however, possible to have a system that improves itself and learns from its mistakes. Internal audits are a crucial part of such a system. In this book, Dejan Kosutic, an author, and experienced ISO consultant is giving away his practical know-how on ISO 9001, ISO 14001, ISO 27001, ISO 22301, ISO 20000, ISO 22000, OHSAS 18001, ISO 13485, AS9100...
Author
Language
Español
Description
El servicio y la calidad son hoy factores diferenciadores de organizaciones que asumen su éxito desde la perspectiva de los clientes y referentes para elevar sus niveles de competitividad.
Esta obra ofrece al lector una orientación teórica y práctica que ayudará a las organizaciones, instituciones y empresas a diseñar, implementar y evaluar los procesos de calidad y servicio. Además, proporciona un capítulo de talleres que sirve de guía...
Author
Language
English
Description
Navigate the intricacies of examination management across Sub-Saharan Africa with Quality Assurance in the Management of Examination Systems in Sub-Saharan Africa. This comprehensive guide is tailored for both mass testing institutions and professional credentialing bodies operating in the public and private sectors.
Discover effective strategies in planning, programming, and budgeting, bolstered by system practices and theories of implementation....
Author
Language
English
Description
In this book, Dejan Kosutic, author and experienced ISO consultant, is giving away his practical know-how on managing policies, procedures, plans, forms, reports, and other documented information. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn on how to handle ISO 9001, ISO 14001, ISO 27001, ISO 22301, ISO 20000, ISO 22000, OHSAS 18001, ISO 13485, AS9100, and IATF 16949 documents.
Many...
Author
Language
English
Description
"Before you decide if your company should go for the certification, you have to ask yourself one important question: Do you really need it?" This book is a complete guide that will not only help you decide on this crucial concern, but also lead you from the beginning of the certification project to the end. This book is not focused solely on one ISO standard, the certification process is the same for any standard, so the book is adapted in such a...
Author
Pub. Date
2020.
Language
English
Description
"A big, inside look at the shocking lack of regulation within the pet food industry, and how readers can dramatically improve the quality of their dogs' lives through diet. What's really going into commercial dog food? The answer is horrifying. Big Kibble is big business: $75 billion globally. A handful of multi-national corporations dominate the industry and together own as many as 80% of all brands. This comes as a surprise to most people, but what's...
Author
Pub. Date
[2021]
Language
English
Description
"From award-winning ProPublica reporter Marshall Allen, a primer for anyone who wants to fight the predatory health care system--and win. Every year, millions of Americans are overcharged and underserved while the health care industry makes record profits. We know something is wrong, but the layers of bureaucracy designed to discourage complaints make pushing back seem impossible. At least, this is what the health care power players want you to think....
Author
Language
English
Description
This is a book about practicing, learning, and sharing our experiences with the Lean methodology and the Toyota Production System.
Doctors don't "implement medicine," they practice medicine.
Lawyers don't "implement cases," they practice law.
Shouldn't Lean facilitators, consultants, managers, and the like, also "practice Lean?"
When most of us start with Lean, the practices and principles are new. We might struggle to make change happen....
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