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Moving beyond the process of change
Why is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization-you need to change people's behavior. And that is never easy.
The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and...
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English
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In his international bestseller "Leading Change," Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change
Author
Pub. Date
2022.
Language
English
Description
Analyzing the current remote-based workforce created by the pandemic, one of the foremost thinkers in business and organization voices the problems that beset work and advocates for using this moment to initiate the biggest transformational change in the workplace in a century.
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English
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"You aspire to lead with greater impact. The problem is, you're busy executing on today's demands. You know you have to carve out time from your "day job" to build your leadership skills, but it's easy to let immediate problems and old mindsets get in the way. Herminia Ibarra-renowned leadership expert at London Business School-shows how individuals at all levels can step up to leadership by making small but crucial changes in their jobs, their networks,...
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"Introducing the new, realistic loyalty pact between employer and employee The employer-employee relationship is broken, and managers face a seemingly impossible dilemma: the old model of guaranteed long-term employment no longer works in a business environment defined by continuous change, but neither does a system in which every employee acts like a free agent. The solution? Stop thinking of employees as either family or free agents. Think of them...
9) Absolutely fabulous organizational change: strategies for success from America's best-run companies
Author
Pub. Date
c2000
Language
English
Author
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English
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"Innovation isn't always about new products or services. In fact, many new ideas are realized--and then brought to market--thanks to a disruptive business model that challenges the conventional operating logic of an industry. In The Risk-Driven Business Model, Karan Girotra and Serguei Netessine--both professors at INSEAD--introduce a toolkit to help innovators better conceive the disruptive business models that create wealth and revolutionize industries....
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The subject of "design thinking" is the rage at business schools, throughout corporations, and increasingly in the popular press-due in large part to the work of IDEO, a leading design firm, and its celebrated CEO, Tim Brown, who uses this book to show how the techniques and strategies of design belong at every level of business.
The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most...
12) Leading change
Author
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English
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Description
John Kotter, the world's foremost expert on business leadership, distills twenty-five years of experience into Leading Change. A must-have for any organization, this visionary and very personal audio book is at once inspiring, clear-headed, and filled with important implications for the future. The pressures on organizations to change will only increase over the next decades. Yet the methods managers have used to strengthen their companies-total quality...
Author
Pub. Date
c2012
Language
English
Description
"This important resource shows nonprofit leaders how to effectively shepherd a change process within their organization. Based on research from TCC's organizational effectiveness studies and results from the core capacity assessment tool (CCAT, used with over 1000 organizations), the book provides an assessment's lifecycle score that reflects the organization's current stage of development. Filled with case studies, the book provides an outline of...
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English
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"The old business model of adapting to change for continued success is dead. Change is the new normal. There are no more periods of stability and predictability. There is only change. This continuous upheaval can undercut morale, decrease productivity and decimate profits, or it can be a game-changing opportunity. Arussy illuminates the path to opportunity. He helps corporate leaders and their employees view change as an opportunity to become invested,...
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English
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As the CEO of the world's largest restaurant company, with a staggering 1.4 million employees, Novak has spent the last ten years developing a program for creating effective leaders at every level. In "Taking People With You", he shows exactly how to keep your teams motivated and on track: never stop learning, always celebrate achievement and never tolerate poor performance.
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English
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"Our organizations are failing us. They're sluggish, change-phobic, and emotionally arid. Human beings, by contrast, are adaptable, creative, and full of passion. This gap between individual and organizational capability is the unfortunate by-product of bureaucracy--the top-down, rule-choked management structure that undergirds virtually every organization on the planet. Invented in the nineteenth century with the goal of turning people into semi-programmable...
17) Delight your customers: 7 simple ways to raise your customer service from ordinary to extraordinary
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English
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Description
If you want to know how strong your company's customer service is, ask your employees to describe what their work entails. Then pay attention to whether they simply list their duties and tasks or if they speak to the true essence of their job--to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. The latter should be every employee's highest priority,...
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English
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"For nearly thirty years, Pixar has dominated the world of animation, producing such beloved films as the Toy Story trilogy, Finding Nemo, The Incredibles, Up, and WALL-E, which have gone on to set box-office records and garner eighteen Academy Awards. The joyous storytelling, the inventive plots, the emotional authenticity: In some ways, Pixar movies are an object lesson in what creativity really is. Here, Catmull reveals the ideals and techniques...
Author
Pub. Date
[2022]
Language
English
Description
"The artificial intelligence revolution is leaving behind small businesses and organizations who cannot afford to hire in-house teams of data scientists to build bespoke models. This book explores the nature of repeated quantitative tasks driving business optimization, from the perspective of economics, statistics, decision making under uncertainty, and privacy preserving computation"--
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